Custom Order Your New Ford at Groves Ford

Build Your Dream Ford Direct from the Factory

Ford Groves is your direct line to the Ford factory, so you can place a custom order and get the Ford vehicle you want with all the features you want and nothing you don't. Placing a custom order is a great way to avoid missing out on high in demand vehicles like the new Ford Bronco. Ford trucks and Ford SUVs also come with an endless list of options and add-ons, so customizing your features can save you money by only choosing the packages that matter most to you. You can browse our inventory online or start your custom order today, all from the comfort of your home. Our sales team is available to guide you through all the model options and the latest technology to build a vehicle perfectly suited for your lifestyle. We also help our commercial and fleet vehicle shoppers customize and upfit heavy-duty Ford pickup trucks like the F-250 or F-350 and F550 chassis cabs for various business needs. Learn about our Ford Custom ordering process by visiting our showrooms in Cape Girardeau or Jackson, MO, and start building your custom Ford vehicle today!

FAQs
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FAQs

We’re here to help answer any questions. Feel free to read over our Frequently Asked Questions below.


Can I order vehicles other than the ones shown on this page?

As vehicles are updated from one model year to another, there are times when orders are accepted and times when they are closed. If you do not see your preferred vehicle here, please contact us for help.


How do I order a vehicle?

Submit your request by clicking "Start Your Custom Order" and include vehicle preferences in the comments section. A dealership representative will contact you to  verify your desired vehicle, explore potential incoming stock and then arrange to submit your order to Ford.


How long will it take to have my vehicle delivered?

Lead times will vary by model and configuration but Ford will make every effort to expedite your order.


Is there an extra cost for ordering a vehicle?

Final sale prices are all negotiated between the customer and dealer but Ford does not charge extra for customer orders.


Is my ordered vehicle eligible for Ford incentives?

Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.


If I would like to finance my purchase or lease my ordered vehicle, how can I do that?

Our dealership would be happy to help explain your options and help you arrange financing.


Once my vehicle is ordered, how can I track it?

Once your vehicle has been assigned a VIN, you can track your order using this website:  https://shop.ford.com/vehicleordertracking#/


Where and when would I get my VIN to track my vehicle?

Your dealership representative will be able to provide you the VIN once it's been established.


How will I be notified when the vehicle is being delivered?

Once your vehicle has arrived at the dealership, your dealership representative will contact you to confirm its arrival, collect any additional information needed to complete the sale and schedule a convenient time and location for final delivery to you.


Start Your Custom Order

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